Everything you need after you buy, in one place: the documentation for each product, how to contact us, and what your licence includes.
Documentation
Each product has its own installation guide and documentation.
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Stocky POS
Installation, requirements and features.
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Stocky SaaS
Installation, hosting modes and plans.
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Resto
Installation and restaurant setup.
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Nexus
Installation, HR, CRM and projects.
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Nexus SaaS
Installation and platform setup.
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Mentor LMS
Installation, requirements and features.
Get help from our team
Use our support portal to ask a question or report a problem. Please include your product name and version, and the order email if you have it.
Not a customer yet? You can ask before you buy: which product fits, whether your server qualifies, or which licence you need. See the server requirements and which licence do I need first, since they answer most pre-sale questions.
What your licence includes
- Source code
- Full, unencrypted, yours for life
- Updates
- Every future update, free, for life
- Support
- 6 months from the date of purchaseTo renew support after that, contact us.
- Refunds
- 48 hours from purchase to inspect itDetails in the Terms of Service.
Before you ask
- Server requirements for PHP, database and hosting.
- Which licence do I need? and the full licence terms.
- Pricing for every product and licence.
- Your data, your server for what self-hosting means for backups and moving servers.
Questions
How long does support last?
Support is included for 6 months from purchase. You keep the source code and every update after that, and you can renew support by contacting us.
Do I get updates after support ends?
Yes. Updates are free for life. Only support has a time limit.
Can you install it for me?
We offer a managed self-hosted service where we manage your installation. Contact us and we will tell you how it works for your product.
How do I request a refund?
You have 48 hours from purchase to inspect the product. If it does not meet your expectations, contact us and tell us how it fell short, and we will refund you. See the refund terms.